ASIC’s offset account warning: what borrowers should check

Owen Rask and ASIC chair Sarah Court discuss offset account failures, scam warnings and how Australians can better protect their money.

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About this episode

In this Australian Finance Podcast episode, Owen Rask speaks with Sarah Court, Chair of ASIC, about what the regulator is seeing across the financial system and why everyday Australians need to pay closer attention to how their money is being handled. Sarah explains ASIC’s role in licensing firms, holding financial institutions to account and stepping in when consumers or investors are at risk.

The core of the conversation focuses on mortgage offset accounts after ASIC uncovered failures at banks that meant some customers were not receiving the interest savings they expected. Sarah explains why these problems matter, why legacy systems and weak processes can create real financial harm, and why banks need to fix the basics instead of assuming customers will spot issues themselves.

Owen and Sarah also talk about scams, risky investments and the importance of slowing down before handing over money. She shares why MoneySmart can be such a valuable resource for Australians who want plain-English guidance on investing, risk, scams and personal finance. If you want a practical reminder to check your offset setup, stay sceptical of fast-talking investment pitches and understand where ASIC fits into the system, this episode is worth your time before it costs you real money.

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Australian Finance Podcast is produced by Rask. This episode contains general financial information only and does not take your objectives, financial situation or needs into account. Consider your own circumstances and seek personal advice before acting on anything discussed.

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