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How to get financial help: paying off debt & financial counsellors

Australian Finance Podcast’s Kate Campbell chats to financial counsellor Victoria Shakeshaft, about the National Debt Helpline, why we get into debt and strategies for getting out of debt, plus some of the hardship options available.

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This conversation is more important than ever at the moment, as many Australians are having a tougher time with their money. We really encourage you to reach out to the National Debt Helpline if you’re having a tough time at the moment.

In this conversation with financial counsellor Victoria Shakeshaft, we discuss:

  • What does a financial counsellor do in Australia, and what can they help with?
  • What are the reasons Australians get into debt and practical strategies and tips for dealing with the root causes
  • Common types and debt and some helpful strategies (that actually work) for getting out of them: BNPL, payday loans, credit cards & personal loans
  • Owing money to family & friends (or being the lender): best strategies for dealing with this type of deeply personal debt
  • You’re facing a massive mountain of debt that will take years to pay off: how would you suggest approaching this while still balancing life?
  • What hardship options are available from financial institutions, loan and service providers?
  • Your best client success story
  • How can listeners get in touch with a financial counsellor or share this resource with friends and family?

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